Shipping Policy

At Charli Diamonds, every diamond is carefully sourced specifically for your order to ensure exceptional quality and value.

Order Processing

Most diamond orders are processed and shipped within approximately one week of your purchase. Because each diamond is individually sourced and quality inspected before shipment, processing times may vary slightly depending on supplier availability and final quality verification.

Shipping Updates

If we anticipate that your order will take longer than our typical processing time, we will contact you promptly with an updated timeline and keep you informed every step of the way.

Shipping Methods

We offer complimentary insured shipping on all orders of $500 or more. Orders are shipped using trusted, fully insured carriers to help ensure your purchase arrives safely and securely.

For orders under $500, shipping charges will be calculated at checkout.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your package throughout its journey.

Signature Requirement

For your protection, all fine jewelry shipments may require an adult signature upon delivery.

Questions

If you have any questions about your order or shipping timeline, please contact us at sales@charlidiamonds.com. Our team is happy to assist you.