Terms of Use
Last Updated: February 1, 2026
1. Acceptance of Terms
Welcome to Charli Diamonds. By accessing or using our website and services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our website. We reserve the right to modify these Terms at any time, and your continued use of the website constitutes acceptance of any modifications.
2. Use of Website
2.1 License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include any resale or commercial use of our website or its contents; any collection and use of product listings, descriptions, or prices; any derivative use of our website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
2.2 Prohibited Conduct
You agree not to:
• Use the website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers or networks connected to the website
• Transmit any viruses, malware, or other harmful code
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Engage in any form of automated data collection, scraping, or harvesting
3. Account Registration
To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Products and Pricing
4.1 Product Information
We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions, images, or other content on the website are accurate, complete, reliable, current, or error-free.
Charli Diamonds, its owners, staff, vendors, and partners are not liable for any errors or inaccuracies in product information, including but not limited to pricing errors, description errors, or image discrepancies.
4.2 Pricing
All prices are listed in the currency displayed on the website and are subject to change without notice. We reserve the right to correct any pricing errors on our website or on pending orders. If we discover a pricing error after you have submitted an order, we will notify you and give you the option to either cancel the order or proceed at the correct price.
We are not obligated to honor any incorrect prices and shall not be liable for any pricing errors.
4.3 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time. We cannot guarantee that products displayed on the website will be available when you place an order.
5. Orders and Payment
5.1 Order Acceptance
Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. If we decline your order, we will notify you and refund any payment you have made.
5.2 Payment
Payment must be made at the time of purchase using one of the accepted payment methods displayed on our website. You represent and warrant that you have the legal right to use any payment method you provide. All payments are processed through secure third-party payment processors, and we do not store your complete payment card information.
5.3 Payment Processing Disclaimer
We use third-party payment processors and are not responsible for any errors, failures, or delays in payment processing. Charli Diamonds, its owners, staff, vendors, and partners shall not be liable for any issues, losses, or damages arising from payment processing, including but not limited to declined transactions, processing fees, currency conversion errors, or unauthorized charges.
6. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, photographs, videos, software, and the compilation thereof (collectively, "Content"), is the property of Charli Diamonds or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content without our prior written consent, except as expressly permitted by these Terms.
7. User-Generated Content
If you submit reviews, comments, feedback, or other content to our website ("User Content"), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content. You represent and warrant that you own or have the necessary rights to submit the User Content and that the User Content does not violate any third-party rights.
8. Returns and Refunds
Our return and refund policy is available on our website. Please review it carefully before making a purchase. All returns and refunds are subject to the terms and conditions of our return policy.
We reserve the right to refuse returns or issue refunds at our sole discretion. Charli Diamonds shall not be liable for any disputes, delays, or issues related to returns or refunds.
9. DISCLAIMER OF WARRANTIES
THE WEBSITE AND ALL PRODUCTS, SERVICES, AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CHARLI DIAMONDS, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, STAFF, AGENTS, VENDORS, PARTNERS, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE.
WE DO NOT WARRANT THE QUALITY, AUTHENTICITY, ACCURACY, OR CONDITION OF ANY PRODUCTS SOLD THROUGH OUR WEBSITE. ALL PRODUCTS ARE SOLD "AS IS" WITHOUT ANY WARRANTIES.
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CHARLI DIAMONDS, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, STAFF, AGENTS, VENDORS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE
• ANY PRODUCTS OBTAINED THROUGH THE WEBSITE
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
• ANY OTHER MATTER RELATING TO THE WEBSITE OR SERVICES
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE WEBSITE OR PURCHASING PRODUCTS THROUGH THE WEBSITE DURING THE SIX (6) MONTHS PRIOR TO THE CLAIM.
11. Indemnification
You agree to defend, indemnify, and hold harmless Charli Diamonds, its owners, officers, directors, employees, staff, agents, vendors, partners, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from: (a) your use of the website; (b) your violation of these Terms; (c) your violation of any third-party rights, including without limitation any intellectual property, privacy, or proprietary rights; or (d) any claim that your User Content caused damage to a third party.
12. Third-Party Services and Links
Our website may contain links to third-party websites or services that are not owned or controlled by Charli Diamonds. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that Charli Diamonds, its owners, staff, vendors, and partners shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Charli Diamonds operates, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes arising out of or relating to these Terms or your use of the website.
14. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of these Terms to arbitrate, shall be determined by binding arbitration in accordance with the rules of the applicable arbitration association. The arbitration shall take place in the jurisdiction where Charli Diamonds operates. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
15. Force Majeure
Charli Diamonds shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. We are not responsible for any delays, failures, or issues arising from such force majeure events.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified to the extent necessary to make it valid, legal, and enforceable while preserving its intent.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Charli Diamonds regarding your use of the website and supersede all prior agreements and understandings, whether written or oral.
18. Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
19. Contact Information
If you have any questions about these Terms, please contact us through the contact information provided on our website.